Maxor Rx Outage
Published on Wednesday, October 22, 2025
We want to inform you that your pharmacy benefits manager, MaxorPlus, is currently experiencing a claims adjudication outage due to a technology issue from a third-party vendor. This issue affects prescription processing and related activities across their systems.
MaxorPlus has assured us that this is not a cyber-attack, and no PHI has been compromised. MaxorPlus and their third-party vendor are actively working to resolve these issues as quickly as possible, and we will keep you updated as they make progress toward full resolution. Please refer to the attached notice and FAQ for additional information.
Maxor Plus Member's FAQ
